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Arohan Financial Services Unlisted Shares

Annual Report: 2022

Year: 2022

Annual Report Summary

The Arohan Financial Services Limited Annual Report for 2022-2023 highlights the company's journey of “Navigating to Our Next,” emphasizing growth and transformation in the microfinance sector. Arohan, a digitally advanced NBFC-MFI regulated by the Reserve Bank of India, operates in 17 states, serving underserved households with financial inclusion products.

Key Performance Indicators:

  • Solvency & Liquidity: Net worth is INR 1,338 Cr, with a capital adequacy ratio of 28.74%. Funds drawn amount to INR 4,195 Cr, and cash and cash equivalents are INR 935 Cr.
  • Efficiency Ratios: OPEX is 7.25%, and fee income constitutes 9% of total income. The credit rating is A- (Stable Outlook).
  • Arohan Privilege Digital Lending: 6,435 customers with a portfolio of INR 31 Cr.
  • Impact Numbers: 17 states, 252 districts, 829 branches, and a customer strength of 2.01 million. The rural branch percentage is 72%. Disbursement for FY23 is INR 5,299 Cr, and the gross loan portfolio is INR 5,357 Cr. Employee count: 8,030 with a 92.80% field employee percentage.
  • Borrower Demography: Rural 77%, Urban 23%, Women 98%.

Arohan's Mission, Vision, and Values drive its operations. The mission is to empower underserved households with sustainable financial services. The vision includes impacting over 20 million lives by 2027, becoming a Top 3 MFI player, serving over 5 million households, and being a preferred employer. The core values emphasize employee engagement, transparency, honesty, integrity, innovation, customer centricity, and shareholder value focus.

The company focuses on four Engines of Growth: Organic, Inorganic, Digital Lending (ArohanPrivilege), and Alliances & Acquisitions. It offers a range of credit and non-credit products and financial inclusion services including Saral, Bazaar, Micro Enterprise Loans, Term Life Insurance, Health Insurance and Dwelling Insurance. It emphasizes sustainable impact through a technology-enabled financial inclusion entity.

Financial Performance & Position: Revenue for FY 2023 was INR 1,090.99 Cr, with profit after tax at INR 71 Cr and assets under management at INR 5,357 Cr. The company had a gross loan portfolio of INR 5,357 Cr, with a 2.8% GNPA and a 0.21% NNPA. It is rated CARE MFI 1, highest on an 8-point scale. It also carries a COCA Assessment score of C1, indicating “Excellent Performance." With a focus on expansion, Arohan is strategically deepening its footprint across India, especially targeting states demonstrating high degrees of financial exclusion.

The Annual Report details recent awards and recognitions conferred on Arohan. They include a "Microfinance Company of the Year" award, a Best Risk Management Initiatives Award, and a Technology Innovations award.

Several committees have been established. The board of directors consists of several committees that oversee and manage risks, audit functions, governance and sustainability.

Looking Ahead: Arohan plans to impact 20 million lives by 2027, leveraging technology and financial inclusion. The company aims to be among the top 3 MFI players.

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